Frequently Asked Questions

Internet / WiFi / WLAN ?

We offer WiFi via Hotsplots.
After connecting with "HOTSPLOTS_Gaestehaus-Sahr" (Infos+Help) you can choose any page with your browser and you will be redirected to the Hotsplots homepage, where you can register and log-in.
One hour costs one Euro and with the FlexiFlat, you will pay max. 14.95 EUR per calendar month.
Regardless how much you surf during that calendar month.
Establishing an account only takes minutes and you do have several payment options.
You can use your account at other Hotsplots locations in Germany aswell (e.g. in Bad Homburg: Library, Kurhausvorplatz, etc).

We have an Vodafone-Cable-Internet-Contract of max. 300 Mbit/s download. The internetspeed depends on, e.g.: - your hardware (quality of antenna, wlan-standard, browser and settings, VPN-usage, etc.) - intensity of usage from all users, of the shared connection
- your location in the house to the next repeater, The router and repeater are restarting automatically daily at ca. 02:00 or 03:00.

If you need a high-speed-internet for your own, it is possible for you to close a contract with a provider of your choice (please contact us upfront!); the apartments have a TV-cable, to connect with a Cable-TV-Internet-Network (instead of the installed Sat-Reciever) (09/2020 up to max. 1,000 Mbit/s) or as well a telefoneline (not Friedrich) (09/2020 up to max. 16 Mbit/s).

Other options via cellphone


Parking?

Free parking is possible in walking distance, ca. 7min, behind the Russian Chapel, at the Augustaallee / Elisabethenbrunnen.
In the lower part of Kisseleffstraße and in the other streets around you will find metered parking spaces.
It is possible to rent a parking space in a car park in our vicinity.

Do we have to bring our own towels and bed sheets?

Generally, we provide for shorttermrentals two small and one big towel per person and bed sheets. The towels get changed every week and the bed sheets every fortnight. Shorter intervals can be arranged.

We recommend to bring extra bath-towels (and Flipflops!), if you plan to visit the Taunus Therme.

Washing?

The apartments Amalia, Bertha, Dostojewski, Elizabeth and Karl do have washing machines (electricity- and water consumption in these apartments will be added to your bill). A dry cleaner is situated about 2 minutes away from our house.

Can we bring pets?

Sorry, generally no pets.

Can I have breakfast in your house?

The apartments have a fully equipped kitchen (depending on the size of the flat, sometimes as a mini-kitchen nicely built into a cupboard, or else in an extra room) in which you can provide for yourself. Sorry, we can not supply a breakfast-service, but you can enjoy breakfast in one of the cafés just around the corner.

Is it possible to have an extra bed for our child in the apartment?

Yes of course, you can bring your own or book one with us. Please contact us in advance.

Are the apartments suitable for wheelchairs?

The house was built at the end of the nineteenth century and therefore it was unfortunately not possible to make the apartments wheelchair accessible.

Is there any room-service available?

Sorry, we let apartments and cannot provide a service like a hotel. This also means, that it is your own responsibility to keep your apartment clean. If you stay for longer, we can assist you to find a help for cleaning.

Is there an final cleaning included in the price?

For shortterm rentals it is inclueded, if you leave the apartment as you found it at the beginning of your stay. In the case of a messy condition, we have to charge you with the costs for an extra day.
For monthly contracts a cleaningfee between 50,- to 70,- Euro will be added for the final month.

Tourist Tax / Kurtaxe

You have to fill out a form to determin if you have to pay tourist tax and we need a copy of your passport. Kurtaxe-Allgemein Kurtaxe-Satzung


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