Frequently Asked Questions

Internet / WiFi / WLAN ?

We offer WiFi via Hotsplots which has some benefits for you.
After connecting (Log-In) you can choose any page with your browser and you will be redirected to the Hotsplots homepage, where you can register and log-in.
One hour costs one Euro and with our FlexiFlat hotspot, you will never pay more than 14.95 EUR per calendar month. Regardless how much you surf during that calendar month.
Establishing an account takes only minutes and you do have several payment options. You can use your account at other Hotsplots locations in Germany aswell (e.g. in Bad Homburg the main squares: Marktplatz, Kurhausvorplatz, Bahnhofsplatz, Rathausplatz).
The internetspeed depends, e.g. of the provider, location in the house, quality of your device and the intensity of usage from all users, because this is a shared connection
The router and repeater are restarting automatically daily at ca. 02:00 / 03:00.
We have an internet-contract of max. 16000 Mbit/s (a minium speed is not guaranteed :-), it is sufficient for surfing and emailing, but normally not for streaming!
If you need a high-speed-internet for your own, it is possible for you to close a contract with a provider of your choice (please contact us upfront); the apartments have a TV-cable, to contact with a cable-TV-Network (instead of the installed Sat-Reciever) (09/2020 up to max. 100000 Mbit/s) as well (not Friedrich) a telefoneline (09/2020 up to max. 16000 Mbit/s).

Other options via cellphone


Free parking is possible in walking distance, ca. 7min, behind the Russian Chapel, at the Augustaallee / Elisabethenbrunnen.
In the lower part of Kisseleffstraße and in the other streets around you will find metered parking spaces.
It is possible to rent a parking space in a car park in our vicinity.

Do we have to bring our own towels and bed sheets?

Generally, we provide for shorttermrentals two small and one big towel per person and bed sheets. The towels get changed every week and the bed sheets every fortnight. Shorter intervals can be arranged.

We recommend to bring extra bath-towels (and Flipflops!), if you plan to visit the Taunus Therme.


The apartments Amalia, Bertha, Dostojewski, Elizabeth and Karl do have washing machines (electricity- and water consumption in these apartments will be added to your bill). A dry cleaner is situated about 2 minutes away from our house.

Can we bring pets?

Sorry, generally no pets.

Can I have breakfast in your house?

The apartments have a fully equipped kitchen (depending on the size of the flat, sometimes as a mini-kitchen nicely built into a cupboard, or else in an extra room) in which you can provide for yourself. Sorry, we can not supply a breakfast-service, but you can enjoy breakfast in one of the cafés just around the corner.

Is it possible to have an extra bed for our child in the apartment?

Yes of course, you can bring your own or book one with us. Please contact us in advance.

Are the apartments suitable for wheelchairs?

The house was built at the end of the nineteenth century and therefore it was unfortunately not possible to make the apartments wheelchair accessible.

Is there any room-service available?

Sorry, we let apartments and cannot provide a service like a hotel. This also means, that it is your own responsibility to keep your apartment clean. If you stay for longer, we can assist you to find a help for cleaning.

Is there an final cleaning included in the price?

For shortterm rentals it is inclueded, if you leave the apartment as you found it at the beginning of your stay. In the case of a messy condition, we have to charge you with the costs for an extra day.
For monthly contracts a cleaningfee between 50,- to 70,- Euro will be added for the final month.

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